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A Complete Guide to Personal Injury Claims in Massachusetts

A Complete Guide to Personal Injury Claims in Massachusetts

July 28, 2025

If you’ve been injured due to someone else’s actions, navigating the legal process can feel overwhelming. Massachusetts has specific laws and regulations that govern the handling of personal injury claims, from establishing fault to calculating damages. Understanding these key elements is crucial to protect your rights and pursue the compensation you are entitled to.

This guide will walk you through everything you need to know about personal injury claims in Massachusetts, including important deadlines, how fault is determined, and what compensation you may recover.

What Is a Personal Injury Claim?

In Massachusetts, a personal injury claim is a legal action you can take if you’ve been hurt due to someone else’s negligence or intentional actions. This includes injuries resulting from car accidents, slip-and-fall incidents, medical malpractice, dog bites, defective products, and other types of accidents. The goal is to seek compensation for medical bills, lost wages, pain, suffering, and emotional distress resulting from the injury.

Understanding the Statute of Limitations in Massachusetts

Under Massachusetts law (Mass. Gen. Laws ch. 260, § 2A), personal injury lawsuits must be filed within three years of the date the injury occurred. This three-year deadline applies to claims including car accidents, slip-and-fall accidents, dog bites, medical malpractice, product liability, and wrongful death. After this period expires, you lose the legal right to file a lawsuit, even if your case is strong.

Exceptions That Affect the Three-Year Rule

Certain situations may pause, delay, or extend the statutory deadline:

  • Discovery Rule: The clock may start when the injury is discovered, rather than when the accident occurred. This is particularly important in cases such as medical malpractice or toxic exposure to chemicals or other hazards.
  • Minor or Incapacitated Plaintiff: If you’re under 18 or legally incapacitated at the time of the injury, the three-year period is tolled until you either turn 18 (in minor cases) or regain capacity.

Failing to meet the statute of limitations can permanently bar you from pursuing a valid personal injury claim, no matter how strong your case may be. Understanding the applicable deadlines is essential to preserving your legal rights.

Common Types of Personal Injury Claims

In Massachusetts, personal injury claims encompass a range of incidents where individuals suffer harm due to the actions or negligence of another party. Understanding the common types of personal injury claims can help individuals recognize their rights and the potential for compensation.

  • Auto and Truck Accidents: Crashes involving cars, trucks, motorcycles, or pedestrians (road traffic accidents are the most frequent personal injury claims). Massachusetts is a no-fault state for auto insurance, meaning you will you’ll initially turn to your own auto insurer’s Personal Injury Protection (PIP) coverage for payment of medical bills and lost wages.
  • Slip, Trip & Fall (Premises Liability): Injuries from slipping or tripping on unsafe property (e.g., icy sidewalks, wet floors, broken stairs). Property owners may be liable if they knew (or should have known) about the hazard.
  • Medical Malpractice: Injuries caused by healthcare providers’ negligence. Note that medical malpractice claims have special rules.
  • Product Liability: Harm from a defective or dangerous product (e.g., household appliances, faulty vehicle parts, toys, or machinery).
  • Dog Bites and Animal Attacks: Massachusetts law imposes strict liability on dog owners. You don’t have to prove the dog owner was negligent; you must show that the injury was caused by the dog.
  • Assaults and Intentional Torts: Injuries from intentional wrongdoing (e.g., a battery or assault). These cases are less common in civil court but can be the basis for personal injury claims.
  • Wrongful Death: If a negligent act causes death, surviving family members can sue for the deceased person’s losses. (A wrongful death claim has a similar 3-year statute of limitations as other injuries.)

In Massachusetts, motor vehicle accidents account for over half of all personal injury claims, highlighting the significance of understanding and addressing such incidents.

Pre-Filing Steps in a Massachusetts Personal Injury Claim

Before formally filing a personal injury claim in Massachusetts, several essential steps must be taken to ensure your case is properly prepared and supported.

Seek Medical Attention

Before anything else, it is critical to seek immediate medical attention, even if injuries seem minor, as prompt treatment not only protects your health but also creates vital documentation linking your injuries to the incident.

Report the Incident

Next, report the accident or injury to the appropriate parties. This may include notifying the police for car accidents, informing your employer of workplace injuries, or alerting the property owner or manager in cases of slip-and-fall accidents. Official reports establish a clear record of the incident and can be crucial during claim evaluation.

Gather Evidence

Gathering and preserving evidence is equally important. Take detailed photographs of the accident scene, your injuries, and any property damage. Collect contact information from witnesses who saw the incident. Maintain thorough medical records, bills, and treatment plans, and document any lost wages or other financial impacts resulting from your injury. This evidence forms the foundation of your claim.

Consult a Personal Injury Lawyer

Early consultation with a personal injury attorney in Massachusetts will help you understand your rights, evaluate your case, and guide you through the process to avoid common pitfalls. A personal injury attorney understands Massachusetts laws, including the complexities of fault, damages, and deadlines, helping you avoid mistakes that could weaken your case. They know how to gather and present evidence, negotiate with insurance companies, and advocate for your best interests.

Without legal guidance, you risk accepting a low settlement offer or missing critical steps, whereas a lawyer works to maximize your compensation and protect your rights throughout the process.

How to File a Personal Injury Claim in Massachusetts

Filing a personal injury claim in Massachusetts involves several structured steps, each crucial to ensuring that your case is presented effectively. Understanding this process can help you navigate the legal system with greater confidence.

1. Filing the Complaint

The process begins when the injured party (known as the plaintiff) files a Complaint in the appropriate court. For claims exceeding $50,000, the Massachusetts Superior Court is the proper venue; for smaller claims, the District Court or Small Claims Court is typically used. The Complaint outlines the parties involved, the nature of the defendant’s alleged negligence, and the damages sought. Following the filing, the defendant must be formally served with the Complaint and a summons.

2. Discovery Phase

After the lawsuit is filed, both sides gather and exchange evidence. This phase may include depositions (sworn testimonies), interrogatories (written questions), and the production of documents such as medical records and accident reports. Discovery helps each side evaluate the strengths and weaknesses of the case.

3. Settlement and Mediation

Most Massachusetts personal injury cases are resolved before trial. Parties may negotiate a settlement at any time. Mediation, which involves a neutral experienced mediator facilitating discussions, is a common approach to resolving disputes and reaching an agreement. Settling can save time and costs, and provides a guaranteed recovery without the risks associated with trial.

4. Trial

If a fair settlement cannot be reached, the case proceeds to trial. During the trial, both sides present evidence and arguments to a judge or jury, who then determines liability and the appropriate damages. It’s important to note that trials can be unpredictable; even if a jury awards damages, a judge may adjust the amount, and there’s always the possibility of an appeal by the defense.

By understanding these steps, individuals can better prepare for the personal injury claims process in Massachusetts. Each phase plays a vital role in ensuring that justice is served and that the injured party receives appropriate compensation.

How Is Fault Determined in a Massachusetts Personal Injury Claim?

Massachusetts uses a modified comparative negligence rule. This means:

  • If you share blame for the accident, you can still recover damages awarded at trial, as long as you are not more than 50% at fault.
  • Any award will be reduced by your percentage of fault. For example, if a jury awards $100,000 but also finds you to be 25% at fault for the accident, you would receive $75,000 (a 25% reduction).
  • If you are found to be more than 50% at fault for the accident (e.g., 51%), then you cannot recover any monetary damages from the other party.

In practice, fault is assessed based on evidence such as police reports, witness testimony, and expert opinions. The jury or judge assigns a percentage of negligence (fault) to each party and reduces any monetary award accordingly. Unlike the old contributory negligence rule (where any fault of the plaintiff barred all recovery), Massachusetts allows partial recovery under this current law.

What Damages Can You Claim in a Personal Injury Lawsuit in Massachusetts?

If you win a personal injury case or reach a settlement, you may recover several types of damages:

  • Economic (Special) Damages: These are quantifiable losses, such as medical bills, rehabilitation costs, lost wages, loss of earning capacity, and property damage. Massachusetts requires plaintiffs to prove their economic losses with documentation.
  • Non-Economic (General) Damages: These compensate for intangible harms, such as pain and suffering, emotional distress, and loss of consortium. Massachusetts generally does not cap these damages so that recovery can reflect the severity of your injuries.
  • Punitive Damages: In rare cases, if the defendant’s conduct was malicious or egregiously reckless, a court may award punitive damages to punish the wrongdoer and deter similar behavior.
  • Medical Malpractice Cap: One important exception is medical malpractice. State law caps non-economic (pain and suffering) damages at $500,000 unless the injury involves permanent disfigurement, loss of bodily function, or similar severe harm.

Each case is different, so compensation varies widely. Insurers and juries will consider factors like the nature and extent of your injuries, your medical expenses, and the impact on your life when calculating damages.

An attorney plays a critical role in gathering admissible evidence, calculating economic and non-economic damages within legal guidelines, and negotiating or litigating to ensure that the value of the claim aligns with established case law and statutory entitlements.

Dealing with Insurance Companies

Insurance is central to most personal injury claims. In Massachusetts car accidents, you typically begin with your own Personal Injury Protection (PIP) coverage, which pays medical bills and lost wages up to $8,000.

For other incidents like falls or dog bites, you usually deal with the at-fault party’s homeowner or business liability insurer. Adjusters often try to settle quickly and for less than your claim may be worth. Be cautious with statements, document everything, and do not accept early offers without fully understanding your rights.

Clear records, basic communication, and understanding insurance policies help attorneys deal effectively with insurers. When you have a personal injury lawyer by your side, they manage all interactions with insurance companies, protecting your rights and ensuring you don’t accept less than you deserve.

Hiring a Personal Injury Attorney in Massachusetts

While you have the right to handle your claim yourself (known as pro se representation), doing so in a serious case can be risky. Courts in Massachusetts have many procedural rules and deadlines. A personal injury lawyer can:

  • Advise on the strength of your case and potential value.
  • Handle paperwork and legal filings correctly.
  • Investigate the accident and collect evidence (police reports, surveillance footage, medical records, expert opinions, etc.).
  • Negotiate with insurance companies or opposing lawyers on your behalf.
  • Represent you at trial if needed.

Massachusetts personal injury attorneys almost always work on a contingency fee basis. This means you pay no fee unless the attorney obtains money for you, and the attorney’s fee is a percentage of your total settlement or award at trial. There are no upfront legal fees and costs associated with court filings, obtaining medical records, etc. may be advanced by the attorney and recovered from the total settlement or award at trial.

When injuries are serious or liability is disputed, working with an attorney can provide significant advantages. Individuals without legal experience often find the claims process challenging. A personal injury lawyer can help protect your interests and improve the chances of obtaining a fair settlement and favorable outcome.

Protecting Your Rights in Massachusetts Personal Injury Claims

Navigating a personal injury claim in Massachusetts involves understanding important deadlines, fault rules, and the types of damages you may recover. Preparing your case thoroughly, from seeking medical care and gathering evidence to negotiating with insurance companies, can significantly impact the outcome.

While you are not required to hire an attorney, having legal guidance can help you protect your rights and maximize your compensation, especially when injuries are serious or liability is unclear. Being informed and proactive ensures you are in the best position to pursue the justice and recovery you deserve.

If you have more questions or need legal representation in Boston, Pembroke, Brockton, and across Massachusetts, contact Dolan Connly, P.C.

Frequently Asked Questions

Understanding the basics of personal injury law can help you make informed decisions and protect your interests. Below are answers to some of the most common questions people have when pursuing a personal injury claim in Massachusetts.

How do I know if I have a valid personal injury claim?

To have a valid personal injury claim in Massachusetts, you must prove several key elements: first, that the responsible party owed you a legal duty of care (for example, drivers must obey traffic laws); second, that this duty was breached (such as by a driver running a red light); third, that the breach directly caused your injury (your vehicle was struck by a vehicle operated by a driver running a red light); and fourth, that you suffered actual damages—physical, emotional, or financial (you suffered injuries in the crash). Because these elements can be complex, consulting a personal injury attorney can help you evaluate your case’s strength and potential.

What should I bring to my initial consultation with a personal injury lawyer?

For an effective consultation, bring all documentation related to your injury, including medical records and bills, police or incident reports, photographs of the accident scene and your injuries, contact information of any witnesses, insurance policy details, and any correspondence you have had with insurance companies. Providing these materials helps your attorney understand your situation and provide accurate advice.

How long will it take to resolve my personal injury case?

The timeline for resolving a personal injury case varies widely depending on factors like the severity and complexity of your injuries, how long medical treatment takes, the willingness of insurance companies to negotiate, and whether your case goes to trial. Some cases settle within a few months, while others can take a year or more.

Will I have to go to trial in any type of Massachusetts personal injury case?

Not necessarily. The majority of personal injury cases in Massachusetts settle out of court through negotiation or mediation. However, if the parties cannot agree on a fair settlement, your case may proceed to trial. Your attorney will prepare you and represent your interests in court if that becomes necessary.

Can social media activity impact my personal injury claim?

Yes. Insurance companies and opposing lawyers often review your social media accounts looking for posts or photos that might contradict your injury claims or suggest you are not as injured as stated. It’s advisable to limit social media use related to your injury and always consult your attorney before posting anything that could affect your case.

What if I were injured while visiting from out of state?

If you were injured in Massachusetts, you can file a personal injury claim here regardless of your home state. Massachusetts law will govern the case, and it’s typically beneficial to retain a local attorney familiar with Massachusetts personal injury laws and procedures to guide you through the process.  At Dolan Connly, P.C. we have represented numerous out-of-state residents injured in Massachusetts.

Can I still file a personal injury claim if I was partially at fault for the accident?

Yes. Massachusetts applies a “modified comparative negligence” rule. You can recover damages as long as you are not more than 50% at fault. However, your compensation awarded at a trial will be reduced by your percentage of fault. For example, if you are 30% responsible, your award will be reduced by 30%. If you are found to be more than 50% at fault, you cannot recover damages at a trial.

Do I need to report the injury to anyone before filing a claim?

Yes, promptly reporting your injury is important. For motor vehicle accidents, you should notify the police and obtain an accident report. For slip-and-fall or premises liability injuries, inform the property owner or manager. For workplace injuries, report the incident to your employer immediately. These reports help document the incident and support your claim.

What should I do if the insurance company offers me a settlement?

Before accepting any settlement offer, consult with a personal injury attorney. Insurance companies often offer less than what your claim may be worth, hoping to settle quickly. Accepting a settlement typically means you waive your right to any further compensation, so it’s crucial to ensure the offer fully covers your damages.

Can I handle my personal injury claim without a lawyer?

While it is possible to handle a personal injury claim on your own, these cases often involve complex legal procedures, negotiations, and deadlines. Hiring a personal injury attorney can increase your chances of receiving fair compensation and help you avoid costly mistakes that might harm your claim.

Is there a difference between filing a claim and filing a lawsuit?

Yes. Filing a claim usually means submitting a demand for compensation to an insurance company. Filing a lawsuit means officially starting a legal case in court by filing a Complaint. Many claims settle before a lawsuit is necessary, but filing a lawsuit may be required if negotiations fail.

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Attorney Connly is a former United States Marine Corps Judge Advocate General and a former insurance defense attorney with over thirty years of litigation experience.

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